Terms
&
Conditions
Clarity and Transparency in Every Order
We believe in being clear and upfront about every stage of your order.
Our Terms & Conditions outline key details such as lead times, payment structure, manufacturing schedules, delivery information, and warranty cover.
To view or download the full terms for your project type, please select below:
Supply & Install Terms

Quality bespoke
Terms and Conditions - Supply & Install
Terms and Conditions - Supply & Install
Covers every stage , from survey to fitting - for complete clarity and peace of mind.
Find out more Supply Only Terms

Quality bespoke
Terms and Conditions - Supply Only
Terms and Conditions - Supply Only
Clear guidance on lead times, payments, and delivery for bespoke supply-only timber windows and doors.
Find out more 
Our quality & service are very important to us…
What Our Customers Say
We’re proud to be rated Excellent on Trustpilot, with genuine feedback from clients who have chosen our timber windows and doors.