Please find below some answers to Frequently Asked Questions.
If you have a question that is not answered below, please do not hesitate to contact us.
Our complete new windows and doors comply with Document L Building Regulations.
We aim to get back to your enquiry within 24 hours where your project details will be obtained and a survey booked.
Our lead time is generally 8 – 10 weeks for larger or more complex projects. Please enquire to find out our current lead times.
Yes. We are proud to be able to match most styles and patterns with our extensive range. If you require specific, historically accurate windows, replicating the existing features, this can be done for a higher price. Through modern technology and traditional joinery techniques we are able, to produce elegant yet energy efficient replacement windows and doors.
We have a selection of traditional ironmongery but with added security. Click here to view our selection.
We use a section of timber ranging from engineered redwood, meranti hardwood, oak hardwood, sapele hardwood or accoya (guaranteed not to rot for 50 years). Click here to read more.
Yes we certainly can.
Our manufacturing plant is located in Poland where skills are of an exceptionally high standard.
Our new joinery comes fully factory finished and therefore you will not need to decorate your new windows once installed.
We pride ourselves on quality workmanship and a high standard of service and feel our prices are competitive. Why not jump onto our Window Builder to get an understanding of our pricing.
Yes we accept all major credit cards.
We offer toughened glass, laminated glass, acoustic glass, satin and obscure glass, reproduction crown glass, cylinder glass, leaded glass, sanded clear glass and anti-bandit glass as well as standard. All these options can be incorporated into double glazed units.
Yes we certainly can, we work very closely with Architects and Conservation Officers and therefore have a wealth of experience working in Conservation areas and Listed Buildings.
If the Conservation Area is not enforced under Article 4 Preservation, whereby permission is needed, then permission is not required, as long as the windows are in keeping with the Conservation Area.
Yes, our products do carry the CE mark.
We do not have expensive showrooms which reduces our overheads and therefore allows us to pass this saving on to our customers.
We could arrange a home visit or place convenient to you where we can go through all our product range in detail.
Details of our product guarantees can be found on our Information page on our website and copies of which can be provided upon request.
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We’d love to hear from you!
If you have any questions or would simply like some more information about our joinery then simply fill in the form below and we will be in touch.